Peter grew up in the Midwestern USA, moved to Atlanta in his 20's, and has since lived in Romania, Hungary, France, and Ireland before moving to Boston in 2017.
In his career, Peter has ushered every stage of the corporate life cycle and has been a successful contributor in human resources, management, information technology, and software development. His expertise in people operations has been applied in both strategic and generalist HR roles as well as recruiting and training / L&D in multiple industries and countries. Currently, he is the HR Business Partner / HR Operations Specialist at a company that publishes textbooks and digital learning systems for language schools worldwide. He also provides a variety of independent training and consulting services.
During his personal time, Peter volunteers as an event coordinator for multicultural / expat organizations, attends concerts and performing arts, and enjoys his passions as a private pilot and boating / sailing enthusiast. He also travels as often as he can and hopes to eventually relocate back to Ireland.
Double-Masters (MBA) in Human Capital Management and International Business
Postgraduate Diploma in Managing Risk and System Change at Trinity College Dublin, Ireland (current student)
Bachelor’s in Business Information Systems
Microsoft Certified Professional (MCP)
Certified Trainer: English as a Foreign Language (TEFL); first aid / CPR; and TIPS
Certified in coffee / Barista arts and food safety
2020 - Present
HR BUSINESS PARTNER (HRBP) / HR OPERATIONS SPECIALIST
Partner with management and provide guidance: policy / procedures, strategic planning, HR and organizational strategies, talent management, recruiting and onboarding, etc.
Work closely with management and employees to improve work relationships, build morale, reduce grievances, and increase productivity and retention
Monitor and report on workforce and succession planning
Identify training needs and implement L&D programs
Technology: ADP, Microsoft Office, LinkedIn, Adobe Acrobat, Illustrator, InDesign, Photoshop, Windows, Sharepoint, JazzHR, E-Verify, VerifiedFirst, Slack
2015 - Present
TRAINING AND DEVELOPMENT CONSULTANT
Dublin, Ireland | Toulouse, France | Boston, MA
Design training programs and digital learning systems, including materials, curricula, content editing, outreach, and marketing
Deliver specialized training in English for foreign workers, customer service, hospitality, food and beverage service, coffee arts, first aid / CPR, technology, etc.
Coach expats and immigrants in career development and job search
Technology: Microsoft Office, Photoshop, Adobe Acrobat, ACDSee Photo Studio, macOS, Apple TV, Windows, StarBoard, Website Design / HTML, Zoom Video Conferencing
2019 - 2020
DIRECTOR OF RECRUITING AND BIS
Directed all phases of full-cycle recruiting and onboarding for technical, executive, management, and administrative roles; increased staff 45% in first eight months
Developed and executed HRIS, salary analysis (PayScale), and talent acquisition strategies
Partnered with hiring managers on workforce planning
Supported HR team in payroll (ADP), benefits administration, compliance, performance management, policies and procedures, employee engagement, content editing, etc.
Scoped, planned, and implemented projects and technologies to sustain continued growth and productivity
Worked with vendors and implementation partners to ensure accuracy, transparency, and contractual compliance
Technology: PayScale, ADP, Microsoft Office, LinkedIn, Indeed, Google G-Suite, Nexonia, Adobe Acrobat, Photoshop, Windows, Zoom Video Conferencing, Google Meet, Skype, Slack
2018 - 2019
HUMAN RESOURCES MANAGER
Defined HR strategy and structure of twin hotel complex (Aloft and Element, franchised), including compliance, process improvement, performance management, employee engagement, retention, conflict resolution, and employee relations
Oversaw employee time and attendance, schedules, and payroll (ADP)
Recruited, interviewed, trained, and onboarded new hires in all hotel departments
Administered e-training and cross training programs
Technology: Lightspeed, ADP, Microsoft Office, LinkedIn, Indeed, Adobe Acrobat, Photoshop, Windows
2013 - 2015
DIRECTOR OF SPECIAL PROJECTS (STRATEGIC HR)
Spearheaded strategic design, support, and marketing of proprietary time and attendance system
Implemented “The Four Disciplines of Execution” employee engagement and change management programs nationwide
Designed and administered proprietary applicant tracking systems (ATS) and HR information systems (HRIS) using PHP, HTML, and MySQL databases
Improved job candidate quality by creating Myers-Briggs style interview evaluation metrics to show probability of workplace success
2001 - 2012
VP OF DEVELOPMENT / CHIEF OPERATING OFFICER
Atlanta, GA | Merriam, KS
Partnered with the executive team to define corporate structure, staffing, and capability
Defined and directed overall and strategic activities for the business, including organizational design, re-organization, strategic planning, budget, training and development, marketing, and contract negotiation
Led HR functions, recruitment, talent management, succession planning, and change management
Programmed full stack software suite to manage operations and Website using PHP, HTML, and MySQL databases
Designed, installed, and administered Windows computer network and Panasonic KX-TA telephone system
EDUCATION / CERTIFICATION
POSTGRADUATE CERTIFICATE / DIPLOMA
Managing Risk and System Change
A rigorous but practical Masters-level program, centered on risk management, change management, new technologies, and system design with an innovative, integrated approach to the role of people in such systems. It brings the next generation of safety, risk, and change management to everyday practice with a systemic, proactive, and performance focus.
MASTERS OF BUSINESS ADMINISTRATION
Human Capital Management and
A double-concentration MBA that developed valuable skill sets and prepared Peter to be a world-class strategist able to analyze, design, and implement projects as an influential leader as well as address changing needs in talent acquisition, organizational development, talent management, retention, and critical skill shortages.
BACHELOR’S OF SCIENCE
Business Information Systems
A blended degree of business administration and technology management that prepared Peter to examine business problems, translate these issues into information systems solutions, automate business processes, and direct the supporting human capital.
MICROSOFT CERTIFIED PROFESSIONAL (MCP)
A technical certification that demonstrates Peter's expertise in supporting users and troubleshooting a Microsoft Windows operating system.
CERTIFIED TEACHER OF ENGLISH AS A FOREIGN LANGUAGE (TEFL)
An intensive training program in Toulouse, France that prepared Peter to teach non-native English speakers general and business English at all levels and ages, including one-to-one, online / e-learning, and classroom. This program also developed transferable skill sets in classroom management, various training techniques, and language theory.
2019 and 2020
CERTIFIED TIPS TRAINER
Programs in Boston, MA that qualifies Peter to train others on safe alcohol service, intervention techniques, customer service, professionalism, compliance with state and local regulations, teamwork, and building bridges with the community.
2015 and 2020
Intensive programs in Dublin, Ireland and online that provides Peter with specialized skills and trade secrets in coffee history, espresso equipment and techniques, farm-to-cup theory, grinder calibration, milk chemistry and texturing, latte art, customer service, and workflow systems. Also provided practical café work experience and HACCP Food Safety certification.