OPERATIONS AND ORGANIZATIONAL DEVELOPMENT MANAGER
Lean Business Solutions | Organizational Design & Development | Operations & Project Management
• Management and Consulting (10+ Years Experience)
Motivated, detailed oriented, and enjoys accomplishment. Dedicated, ethical, and flourishes in multiple capacities. Seeking a domestic or multinational company wanting to streamline operations, create a lean organization, and focus on progressive management.
Strategic Leadership Talents
Advanced Computer Skills (Microsoft Office / Windows, HTML, PHP, etc.)
Sharp Relationship Management and Customer Service Capacities
Aptitude for Organizational Analysis / Design
Follow-Through and Change Management
Microsoft Certified Professional: Support and Troubleshooting
WorkReady Gold Certified
Perpetually Implemented Innovative / Lean Marketing, Analysis, and Organizational Design Solutions
Promoted Rapidly to Key Management and Contributor Roles
Instrumental in Client Retention, Contract Negotiation, Cost / Volume / Profit Analyses
Leadership, Linguistics, and Instruction Excellence Awards
MBA (x2): International Management and
BS: Business Information Systems
Multiple Managerial Titles
Freelance / Temporary Consultant
Responsible for deep, hands-on understanding of organizational functions and needs, leading to industry innovation and competitive advantage.
Charted and fostered close working relationships with all levels of staff, clients, and vendors.
Identified, recommended, and implemented lean solutions to continuously expand operations, exceed expectations, meet budgets, and beat deadlines.
Provided tactical leadership, negotiation, technical resources, training, and change management in effective and aggressive manners.
Pioneered strategic, technological innovations to create sustainable revenue growth ($600,000 revenue growth in 2012 from one proprietary solution).
Identified development opportunities for key business practices and goals, resulting in improved productivity, marketability, overhead use, and resource / human capital management.
Evaluated, recommended, and purchased equipment, corresponding with corporate expansion.
Cultivated and managed human resources, using multi-lingual and multi-cultural talents; including performance evaluation, training and education, and general H.R. management.
Coordinated teams to design, maintain, and overhaul technologies, ensuring regulatory / standard compliance and expansion.
Encouraged social responsibility through philanthropic services.
Managed dissolution and startup / Greenfield operations.